A large ophthalmology practice with 14 locations experienced significant growth and was searching for a partner who understood the complexities of RCM for specialty care practices who would help them to increase accountability for their payers, reduce days in A/R, and improve cash flow.
Getting access to their data was also a challenge. The practice used NextGen Healthcare’s EHR software, and oftentimes, they would have to pull and merge multiple reports. Although that allowed them to have the data all in one place, they knew there was more data they didn’t have access to in order to get a comprehensive view of their revenue cycle.
With Viewgol, the ophthalmology practice was able to achieve full transparency and data analytics they’ve never had access to, all in one place, and updated daily. The deep data insights, executive-level reporting, and business intelligence allowed them to uncover millions of dollars in hidden and future revenue, understand their data in context and ask the right questions about their revenue cycle.